Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. Ability to search logs with IP address or domain of a site visited by a user utilizing the CWG.

    One of our largest platinum service CWG client who is using cloud web gateway services globally requests this feature to be added as soon as possible as this is hindering their global response capabilities.

    They are not able to filter logs under logs section of CWG dashboard on Sophos Central by entering destination IP or domain a user has visited.

    8 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  2. When a URL is blocked, the log should have more detail

    When a URL is Blocked, the log should have more detail as to why the URL was blocked. We should be able to see these details so we can troubleshoot and fix the issue instead of calling support.

    6 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  3. Link activity search items to policy test

    When currently viewing user activity, there is no way to see easily see why an access is permitted or denied. Currently, one needs to take the URL and user information and manually go over to Policy Test and then test to URL to see why a particular action was taken. It would be much better if the reason was available directly from the search activity. For example, clicking on the status entry could pull up a page similar to the results page of Policy Test, and say what the risk level is, category, tags, policy result, policy, and reason.

    5 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add optional fields to the user feedback submission form, such as a contact phone number or computer name.

    A customer considers this a very important enhancement as their previous web filter solution allowed the integration of a custom submission request into their ticketing system, allowing for automatic population with the pertinent details. This was proven to ease greatly request evaluations via their change tracking process.

    The UI could either allow adding custom fields to the user feedback submission page or be able to replace the page with a custom template. Example – would like users to be able to add contact phone, office/computer location, department, name, etc. along with the URL. This would allow customers to streamline administration…

    3 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  5. Reporting: Users with top blocked request

    I would like to run a report that will list all users by blocked request. This will allow administrators to see users who are attempting to bypass the filtering, and or have a compromised machine.

    New custom report >> Available Reports: Users >> Today >> All Departments >> With the Action "Blocked" and then be able to sort by Requests.

    3 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  6. Reports that show time-of-day browsing patterns by category

    "Once I have run a Category report from the Policy and Content section, I would like to take the top categories and chart them (say in a line graph) by time to see when our employees are visiting these categoies.
    I would also like to run a report by category when I wish to know if I should block a site for example: games. If game sites are being visited after hours or during lunch, then that is quite acceptable, but if it were during work hours I need to restrict access."

    a) How will this new feature address your…

    3 votes
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  7. False Positives on Blocked Sites Report

    The "Blocked Sites" report indicates HTTP errors as a "block" in the report. Certain server codes like 500 Internal Server Error, should not be included on the report or shown as an "error" rather than a "block" event. This falsely leads you to believe policy is actively blocking the URL.

    2 votes
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  8. more granular bandwith reporting per Domain and Subdomain

    Client asked for an option in reporting, where he can see a more detailed bandwidth usage based on URLs and if applicable subdomains to check the total bandwidth/volume/bytes/hits consumed for everyone globally going through the web appliance.

    At this point, bandwidth for domain xyc.com already can be checked, but cannot differenciate the bandwidth usage for (examples) abc.xyz.com, bca.xyz.com and cba.xyz.com

    Thanks for considering!

    2 votes
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  9. Erase Proxy log specific user

    If possible, delete a specific user's proxy logs without deleting the logs of the others

    2 votes
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  10. Reporting

    Customers wants to customize reporting for example adding certain group of users under Top Users by browse time

    2 votes
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  11. How do I determine the ip address from which a user accessed a site?

    Kindly add menu on reports on Sophos Web Appliance to trace what ip address the username use in accessing a website

    2 votes
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  12. Add tag data as a reason code to Sophos_log output

    Platinum customer request: case 5133456

    "We’re trying to run a Splunk report on users who were allowed (act=1) to visit a list of sites that all have a particular tag"

    Currently the sophos_log doesn't record what tag was used when you see a blocked by tag reason (rsn=1409).

    2 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  13. Report of all users browsing during a specific date/time.

    Reporting is too limited. We need to be able to run a report on all users’ internet access in one report. Right now, I would have to do individual user’s reports just to see what/who was accessing the internet during a certain period of time.

    2 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  14. More detailed download reporting

    We've had a customer request the ability to drill down further in the download reporting in Reports > Policy & Content > Downloads as at current the actual downloads / users cannot be viewed, only the size of downloads for a specified period.

    2 votes
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  15. Include HTTPS transactions in the Site Visits By User report.

    When HTTPS scanning is not enabled, the web appliance has no ability to see what goes on in that tunnel once the HTTPS connection has been established. This means that we can see the initial connect but not what requests were made or the bytes associated with any further requests made inside that tunnel. For this reason, I understand a design decision was made not to include any HTTPS traffic in that report.

    Customer has requested that we provide the option to include this type of data in the Site Visits by User report even if the accuracy of the…

    2 votes
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  16. Create a master group of PRODUCTIVITY LOSS that is comprised of sub groups of all the categories, so that reports can be run

    Site have a WEB Appliance (hardware WS5000) and need to:
    Create a master group of PRODUCTIVITY LOSS that is comprised of sub groups of all the categories, so that reports can be run
    (ie How long has Joe Bloggs been on non work related sites?)

    2 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  17. Reporting: Report on a time band across multiple days

    For example, be able to run a report for bandwidth utilization that covers only the hours 8:00 AM to 4:00 PM.

    2 votes
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  18. Customized reporting option to tie UserID with logged IP

    Customized reporting option to tie UserID with logged IP information when performing a Search By User or the ability to create enhanced custom reports by date and time with any fields within the database for correlation of usable data for various events.

    2 votes
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  19. Reporting: Report based on primary site visited

    In the web appliance reporting, for non technical users, the reporting is very misleading. When a user goes to a web site such as 'www.yahoo.com', not only does yahoo.com appear in the reports, but if there is a Facebook "like" button that is retrieved from facebook.com, facebook.com will also appear on the report. I would like the report to show only what was clicked on (e.g. a link or bookmark) or typed in the address bar.

    In situations where the report may be used for HR or legal action, the web appliance reports make it difficult to use…

    2 votes
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  20. Re-Run Scheduled Reports

    On the web appliance, it would be nice if you could mass select your scheduled reports and "run now" or "run again". We hit a snag where the mail server wasn't available during the 1st of the month reporting and previewing, then saving, then manually emailing...

    A, added bonus would be to add a change of criteria like a new date range.

    1 vote
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