Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Suggest an Idea...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Administrator audit log

    An audit log of all the actions and policy changes performed with the username, date and time.

    50 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      6 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
    • Reporting: Real-time view of traffic/connections in GUI.

      Customers would like to be able to see what connections are occurring through the appliance an any given time to be able to look at load issues or to troubleshoot issues with out the help of support.

      45 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        12 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
      • Multi AD Support

        Some customers have more than one AD domain not trusted each other

        35 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          5 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
        • SNMP monitoring on the Web appliance

          Implementing SNMP to get all critical information from CPU, HDD, Memory and NW Card. If it is possible to get the counters from the status page that would be very nice.

          We must have all our systems in production in our network monitoring system to get the relevant information needed for SLA and capacity planning. SNMP is the preferred method for doing this.

          33 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            3 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
          • Provide Automated Feedback to Customer Regarding their URL recategorization Request

            Several customers have taken issue with our URL recategorization page:https://secure2.sophos.com/en-us/threat-center/reassessment-request.aspx and the fact that they receive no feedback regarding their requests. They would like to be notified when the request has been processed and information regarding if it was approved or denied. Other vendors do provide this feature.

            26 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • sso
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              3 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
            • Using wildcards in Local Site List

              Customer would like to be able to use wildcards when blocking sites. For example, they would like to be able to block all websites with the string "poker" in them.

              25 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • sso
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                3 comments  ·  Web Policy (Appliance and Endpoint)  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow individual users to be able to download certain extensions from individual websites

                We would like to be able to allow individual or a group of users to be able to download a file type from a certain website only.

                for example if ZIP files are blocked from being downloaded, however we have three users that often download from dropbox. We would like to allow these three users to be able to download ZIP files from dropbox only.

                23 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • sso
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  7 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                • Web Appliance: Allow skype with the HTTPS Scanning on

                  When HTTPS scanning is enabled, Skype fails to work because it is trying to send non-HTTP traffic over the SSL tunnel.

                  It is essential to be able to scan https sites and also essential to be able to support messaging apps, in particular Skype and iMessage. For Skype – maybe even setting up a simple SOCKS proxy on the Web proxy might do the trick, we do not need to examine or track the contents of the Skype messages." case 3693911

                  23 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • sso
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    3 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                  • Ability to block content based on YouTube content / category rating

                    Similar to Youtube for Schools, allow customers to allow or block based on YouTube content / category ratings. This has been requested by a 3,500 user Government prospect:

                    https://support.google.com/youtube/answer/146399?hl=en

                    18 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • sso
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                    • Categorization: Dynamic categorization for objectionable content

                      Dynamic categorization is required to allow blocking of sites that contain objectionable content but are not categorized as such.

                      For example, in some cases customers find that allowing Uncategorized sites exposes users to objectionable content, but blocking Uncategorized sites blocks sites they need to access.

                      There are also situations where objectionable content might appear on categorized sites, which can be particularly problematic for school environments.

                      17 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • sso
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        0 comments  ·  URL Categorization  ·  Flag idea as inappropriate…  ·  Admin →
                      • automatically download file after scanning

                        it will be nice if file can be automatically downloaded after scanning without click on the "Click here to retrieve file".
                        Another to raise this request is a file scanned by Sandstorm would be downloaded automatically.

                        15 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • sso
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                        • Ability to clear DNS cache via Web Interface.

                          Ability to clear DNS cache via Web Interface.
                          A simple button similar to the Clear Cache button to clear DNS information.
                          At the least a option on the console (CLI) could be added to clear this.

                          If important business related websites change
                          IP addresses the SWA will continue to use old DNS/IP information until
                          cleared or TTL is reached. This causes major issues if the SWA is the only
                          internet gateway. Clearing/Refreshing DNS requires a Sophos Console Support
                          session. Clearing the cache should be a simple process.

                          15 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • sso
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            2 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                          • ATP: Send alert on ATP incident

                            A customer has requested be below:

                            I like the new Advanced Threat Protection applet on the Sophos web filtering management appliance but I think that it would be very useful to add a system alert for Threat Detected.

                            We have several SMAs that manage web filtering across several different environments so it would be very useful to receive an email when a new threat has been detected instead of having to manually visually check each SMA.

                            13 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • sso
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              2 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                            • Ability to whitelist Youtube channels

                              Ability to whitelist complete you-tube channels in the WebAppliance

                              12 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • sso
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                              • Report Scheduler - Schedule a single report

                                Customer would like to be able to schedule only a single report in the Report Scheduler, rather than a 'Package' of reports.

                                For example, their managers receive scheduled reports, but are only interested in seeing users by 'Browse Time'. However, they cannot schedule a report that ONLY includes 'Browse Time'. Instead they have to schedule the Policy Compliance report which includes other data like 'Policy Violators'.

                                They do not want their managers to be sent 'Policy Violators' data. This report 'scares' them. They are non-technical users and do not necessarily understand that people are sometimes unwittingly violating the policy.

                                Therefore…

                                12 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • sso
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  2 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                • Category request: Split the Proxies & Translators Category

                                  Customer requested that these two items be split into separate categories as they would be unrelated for the most part.

                                  12 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • sso
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    3 comments  ·  URL Categorization  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Ability to bypass HTTPS scanning for certain internal IP/IP range.

                                    As it would be impossible to push out a SSL certificate to a guest network, or to custom non-pc system, this would allow customer to still use HTTPS scanning for the rest of the network

                                    12 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • sso
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      4 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                    • X-Forwarded-For feature for web appliance

                                      organisation uses the Google Apps suite quite heavily. We put so much load to them that they end up putting Captcha verifications on searches as per this doc: https://support.google.com/websearch/answer/86640?hl=en

                                      A way to mitigate these things from happening in scenario’s where organisations may have all of their traffic exiting one or two public IP’s is to implement the X-Forwarded-For into the HTTP header. It means that the web server in question (eg Google) can differentiate between one client and the other.

                                      11 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • sso
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        8 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →

                                        We have implemented a back-end feature to add X-Forwarded-For headers to HTTP requests in version 4.2.0 of the Web Appliance. At present it must be enabled by Sophos support but we are considering adding it as a UI option in the future.

                                        Note that this feature only works for non-secure HTTP so it may not help for the Google situation where the default is for traffic to use HTTPS. This is because with HTTPS, the headers are all part of the secured, encrypted communication within an SSL tunnel. There is no equivalent protocol that would work on SSL traffic.

                                      • Web Appliance: Granular Help desk role options

                                        It would be fantastic to have the ability to lock down each section inside of Web Appliance so that certain activities could be delegated to Junior Admin staff (such as only the ability to add entries to Local site list in Group policy section or only access to specific option into the Policy configuration, etc.), without exposing the entire configuration of the WSA to them.

                                        9 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • sso
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ability to search logs with IP address or domain of a site visited by a user utilizing the CWG.

                                          One of our largest platinum service CWG client who is using cloud web gateway services globally requests this feature to be added as soon as possible as this is hindering their global response capabilities.

                                          They are not able to filter logs under logs section of CWG dashboard on Sophos Central by entering destination IP or domain a user has visited.

                                          8 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • sso
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 16 17
                                          • Don't see your idea?

                                          Feedback and Knowledge Base

                                          icon-data-protection icon-endpoint-protection icon-phish-threat icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-mobile icon-sophos-utm icon-sophos-utm icon-sophos-utm icon-web-appliance icon-xg-firewall icon-xg-firewall icon-lightbulbCreated with Sketch.