Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. Make web appliance reporting more granular

    On behalf of a customer - they would like more filtering options in the web appliance reporting when searching for site visits by user e.g filtering out information from add ons/different websites.

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  2. Live Log Window

    Customer would like the ability to see the logs that would be sent via syslog offsite in a pop-up window.
    This would be extremely productive for smaller sites that don't want to run an additional service to debug what's going wrong with a given site.

    1 vote
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add tag data as a reason code to Sophos_log output

    Platinum customer request: case 5133456

    "We’re trying to run a Splunk report on users who were allowed (act=1) to visit a list of sites that all have a particular tag"

    Currently the sophos_log doesn't record what tag was used when you see a blocked by tag reason (rsn=1409).

    2 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  4. Report of all users browsing during a specific date/time.

    Reporting is too limited. We need to be able to run a report on all users’ internet access in one report. Right now, I would have to do individual user’s reports just to see what/who was accessing the internet during a certain period of time.

    2 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add optional fields to the user feedback submission form, such as a contact phone number or computer name.

    A customer considers this a very important enhancement as their previous web filter solution allowed the integration of a custom submission request into their ticketing system, allowing for automatic population with the pertinent details. This was proven to ease greatly request evaluations via their change tracking process.

    The UI could either allow adding custom fields to the user feedback submission page or be able to replace the page with a custom template. Example – would like users to be able to add contact phone, office/computer location, department, name, etc. along with the URL. This would allow customers to streamline administration…

    4 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  6. Filetype Detection: .docx file type needs to be added for better granular controls

    in Web Appliance, .docx file type needs to be added for better granular controls . currently doc file, xls etc has controls individually, but not for new versions of those MS Office files, please consider. they are filtered as zip files at the moment. SUG77189 has mentioned this point

    5 votes
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    3 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  7. inbox.google.com not blocked by Webmail control in the Web Appliance

    Feature request for the new google email service (inbox.google.com) currently on invite only to be added to the list of blocked sites in the Web Appliances Webmail (DLP) section.

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add SWA Report: Top Bandwidth By Category (Top 20)

    The customer needs the following reports:

    Top Bandwidth By Category (Top 20)
    Top Bandwidth By Sites (Top 20)

    He needs this for audit.

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have:
    3 = Important for audit

    NOTE: Top Bandwidth by Site (20) is already established as another feature request.

    2 votes
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    Awaiting Feedback  ·  0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  9. SWA Browse Time By User Needs Hour Granularity

    We would like to have a report similar to “browse time by user” but includes time of day filters. For example, we would like to see browse time for a specific user between
    9 AM and 5 PM, Monday to Friday.

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 4

    2 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  10. X-Forwarded-For feature for web appliance

    organisation uses the Google Apps suite quite heavily. We put so much load to them that they end up putting Captcha verifications on searches as per this doc: https://support.google.com/websearch/answer/86640?hl=en

    A way to mitigate these things from happening in scenario’s where organisations may have all of their traffic exiting one or two public IP’s is to implement the X-Forwarded-For into the HTTP header. It means that the web server in question (eg Google) can differentiate between one client and the other.

    13 votes
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    8 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →

    We have implemented a back-end feature to add X-Forwarded-For headers to HTTP requests in version 4.2.0 of the Web Appliance. At present it must be enabled by Sophos support but we are considering adding it as a UI option in the future.

    Note that this feature only works for non-secure HTTP so it may not help for the Google situation where the default is for traffic to use HTTPS. This is because with HTTPS, the headers are all part of the secured, encrypted communication within an SSL tunnel. There is no equivalent protocol that would work on SSL traffic.

  11. Report Scheduler - Schedule a single report

    Customer would like to be able to schedule only a single report in the Report Scheduler, rather than a 'Package' of reports.

    For example, their managers receive scheduled reports, but are only interested in seeing users by 'Browse Time'. However, they cannot schedule a report that ONLY includes 'Browse Time'. Instead they have to schedule the Policy Compliance report which includes other data like 'Policy Violators'.

    They do not want their managers to be sent 'Policy Violators' data. This report 'scares' them. They are non-technical users and do not necessarily understand that people are sometimes unwittingly violating the policy.

    Therefore…

    13 votes
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    2 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Disble via-headers

    Customer would like to have the ability to disable the via-headers in the outgoing HTTP-Request to the server providing the page.

    1 vote
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    3 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  13. Exempt URLs from caching

    For Web Security. A feature that will allow administrator to manually add/ remove URL to be exempted from being Cached in WS products.

    3 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow or block user agent strings in HTTP headers

    For customers without our Endpoint Application Control, provide the ability to allow or block user agent strings in the HTTP headers to control applications like web browsers, etc.

    This has been requested by a 3,500 user Government prospect

    9 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Category request: Split the Proxies & Translators Category

    Customer requested that these two items be split into separate categories as they would be unrelated for the most part.

    14 votes
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    5 comments  ·  URL Categorization  ·  Flag idea as inappropriate…  ·  Admin →
  16. Category: Social Networking

    Despite the growing number of Social Networking sites such as Facebook, Twitter, Google+, the Sophos Web Filter does not have a ‘Social Networking’ category, and instead places such sites in ‘Personals and Dating’ by default.

    In our opinion, Personals/Dating sites are very different to Social Networking sites, the latter having a legitimate business need to be accessed by certain teams within the organisation, whereas the former does not.

    Therefore, we request that you add ‘Social Networking’ to the list of website categories on the Sophos Web Filter, so that we can streamline appropriate access to such sites.

    3 votes
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    0 comments  ·  URL Categorization  ·  Flag idea as inappropriate…  ·  Admin →
  17. Direct URL Submission to Sophos from the Admin GUI

    Include the ability to submitted a recategorization request to Sophos directly from the Search -> User Submissions -> Sites page. This would make it much easier for admins to submit URLs to Sophos.

    This could be expanded to provide management capabilities for these requests. If sent to Sophos, they go into a submitted state, checked against the data periodically and then moved to a completed state once the categorization has been updated.

    8 votes
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    1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Safesearch for endpoint

    Posted the idea in endpoint side as I didn't know where to put this.

    web appliance has the safesearch option, but the endpoint web control does not.

    confusing for customers because if they enable safesearch and are using full web control they do not get safesearch.

    having it in both would take way this confusion.

    1 vote
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    0 comments  ·  Web in Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  19. Block upload of attachments to webmail servers

    At the moment Web Appliance can only block downloads of certain files. What the customer wants is to be able to block uploads of attachments to webmail servers like Yahoo, Gmail, etc. BUT allow sending of emails. So emails can be sent but no attachments.

    3 votes
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    Started  ·  0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Syslog: Cache outbound messages

    We currently have syslog transmission enabled on our Sophos Web Appliance to our log-analyser server which we then use for running reports on historical web usage activity, particularly for use with internal investigations.

    Currently, when the log-analyser server which receives the Sophos Web Appliance syslogs goes offline, the Sophos Web Appliance simply discards all syslogs during the downtime, meaning that web browsing history is lost. We propose that the Sophos Web Appliance would cache unsent syslogs and continue to retry sending them until they are received by the destination syslog server.

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
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