Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. Access to historic data

    We would like to have the option to view/download a user's complete history rather than be restricted to a rolling 90 day history as is currently the case.

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  2. Send an email alert when a user visits a specified websites

    When users attempt to visit blocked URLs, send an email alert to a specified email address.

    1 vote
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  3. Email Alert when traffic drops below threshold

    We would like to have a new Email Alert Option for when web traffic (i.e concurrent users, throughput, latency, etc.) drops below a selectedThreshold during set hours.

    If there is an error/misconfig in either PAC file or GPO settings that is supposed to direct endpoints to the Gateway, traffic will gradually start dropping and it could be days or weeks before the error is discovered. This could lead to a malicious download that would have been blocked had the traffic correctly gone through the Gateway, as happened to us.

    An email alert for this reduction in traffic will enable administrators…

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  4. User Feedback: Email user confirmation of feedback submission

    When a user provides a feedback/access request after seeing a block page, the SWA should send the user an email to confirm receipt of their submission. Otherwise, the user might wonder if it really happened.

    2 votes
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    0 comments  ·  URL Categorization  ·  Flag idea as inappropriate…  ·  Admin →
  5. button ON or OFF with different color

    For all options with the choice between ON or OFF, customer asked to help to see the difference with a Green color when it's ON and a Red color when it's OFF

    10 votes
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  6. Allow users (i.e. teachers) to specify website allow exception with password

    I think that it would help to allow the endpoint user the ability to add a site exception for a limited time or permanently. One would need an admin password that you'd need to specify at the web appliance or in the SEC. K9 works this way, and it saves a lot of admin time.

    3 votes
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    0 comments  ·  URL Categorization  ·  Flag idea as inappropriate…  ·  Admin →
  7. Support vMotion

    Support for vMotion should be added to the product. A huge proportion of customers require vMotion on their virtual hosts at which point they are running an unsupported configuration.

    3 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sophos Web Monthly Dashboard

    Enable viewing of dashboard for a month not just for a day. This is important in comparing every month's statistics.

    1 vote
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    2 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  9. How do I determine the ip address from which a user accessed a site?

    Kindly add menu on reports on Sophos Web Appliance to trace what ip address the username use in accessing a website

    3 votes
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  10. Adding sophos_log for incomplete request with tag TCP_MISS

    getting alerts from sophos UTM firewall, saying that the web appliance has attempted to download from a restricted site.
    If the web appliance logged the failed requests as well as the successful ones, we might be able to track down which client tried to get to the malicious site.

    2 votes
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  11. Outbound Mail Proxy

    Request to have two option for hostname under Configuration > Routing > Outbound Mail Proxy of Sophos Email Appliance
    One of the client of Anthony Collins Solicitors the Mimecast Company
    need two connection points. There is only one option for hostname under Outbound Mail Proxy

    2 votes
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  12. Granular Control Over Cisco ShareFile

    We have a lot of clients that use Cisco ShareFile. We'd like to have the same control over that site that was added in the last patch for Dropbox, Google Drive, and OneDrive.

    2 votes
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  13. automated backups require a more secure method than FTP

    As part of our PSN submission it came to light we were using ftp to backup our sophos ESC appliance. It was required that we use a more secure method such as sFTP which the sophos ESC appliance doesn't support. We have had to stop using automated backups.

    6 votes
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    1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  14. better integration between appliance and SEC endpoint software

    My facility uses a lot of "Kiosk" machines for users to get access to resources. We would like to see better integration between the appliance and SEC software, so that kiosk machines could be setup easier to allow basic browsing for the kiosk account, but force the users to give windows logon credentials when attempting to browse outside the LAN..

    currently, we have to specify each kiosk machine by IP address, which is turning a DHCP server into a static IP server, so why have it? also, we have to play configuration games by turning on or off the internet…

    1 vote
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    0 comments  ·  Web in Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  15. Volume report from appliance to website

    The Volume report in the web appliance only shows connections from the client machines to the appliance HOWEVER it does not show information from the appliance to the websites.

    It would be helpful to know the other side of the connection because there might be requests that are using up the customer's bandwidth without them knowing and there are no indications in the current web appliance what it might be.

    An example is when a client machine requests to download a file from a website but it keeps getting disrupted. The appliance will try to keep downloading it until it…

    2 votes
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    1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make web appliance reporting more granular

    On behalf of a customer - they would like more filtering options in the web appliance reporting when searching for site visits by user e.g filtering out information from add ons/different websites.

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  17. Live Log Window

    Customer would like the ability to see the logs that would be sent via syslog offsite in a pop-up window.
    This would be extremely productive for smaller sites that don't want to run an additional service to debug what's going wrong with a given site.

    1 vote
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add tag data as a reason code to Sophos_log output

    Platinum customer request: case 5133456

    "We’re trying to run a Splunk report on users who were allowed (act=1) to visit a list of sites that all have a particular tag"

    Currently the sophos_log doesn't record what tag was used when you see a blocked by tag reason (rsn=1409).

    2 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  19. Report of all users browsing during a specific date/time.

    Reporting is too limited. We need to be able to run a report on all users’ internet access in one report. Right now, I would have to do individual user’s reports just to see what/who was accessing the internet during a certain period of time.

    2 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add optional fields to the user feedback submission form, such as a contact phone number or computer name.

    A customer considers this a very important enhancement as their previous web filter solution allowed the integration of a custom submission request into their ticketing system, allowing for automatic population with the pertinent details. This was proven to ease greatly request evaluations via their change tracking process.

    The UI could either allow adding custom fields to the user feedback submission page or be able to replace the page with a custom template. Example – would like users to be able to add contact phone, office/computer location, department, name, etc. along with the URL. This would allow customers to streamline administration…

    4 votes
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