Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. Web Control: Option for live connect in web policy

    When in a large International MPLS connected networks, allow for remote sites to live connect via their local break out internet connection rather than all web browsing traffic being pushed to the appliance via the connected links. Thus being able to benefit from full categorisation and reporting.

    3 votes
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    1 comment  ·  Web Policy (Appliance and Endpoint)  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow individual users to be able to download certain extensions from individual websites

    We would like to be able to allow individual or a group of users to be able to download a file type from a certain website only.

    for example if ZIP files are blocked from being downloaded, however we have three users that often download from dropbox. We would like to allow these three users to be able to download ZIP files from dropbox only.

    24 votes
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    7 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  3. when the firewall appears, allow it to have a option for turning it on or turning it off.

    When the firewall appears, allow it to have a option for turning it on or turning it off.

    3 votes
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    0 comments  ·  Web Policy (Appliance and Endpoint)  ·  Flag idea as inappropriate…  ·  Admin →
  4. SWA: Add support as a web application Skype Web (https://web.skype.com)

    Add support to Allow Skype Web (https://web.skype.com) in the "Web Applications" instead of allowing the whole category: chat.

    4 votes
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    Under Review  ·  1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Is there any to append custom data to the computers / servers registered within Sophos admin - Want to add Asset registration numbers to the

    Want to be ablet to append custom data fields to the computers / servers registered within Sophos Central -
    Want to add Asset registration numbers, contact number, etc. to the PC for our support guys.

    2 votes
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    0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Scan large file over 800 MB

    Company and Contact Information

    Company: Parmalat Australia

    Contact: Douglas Ellis07 38400 264

    Sophos Partner (if applicable): Global agreement

    Sophos Product Information

    Sophos Product: Sophos Web Appliance

    Version in Production:4.2.1.3

    Feature Request Summary

    How will this new feature address your business requirements?: We are getting large documents and pdf files sometimes into multiple gigabytes in zip files, as well as applications. Which are critical to our business. Having the ability to scan files over 800mb
    or a appliance that can be used to offload these scans would allow our users to get these files without IT having to connect to an…

    3 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  7. Alter time frequency related to SWA to SMA sync jobs

    As an admin I would like to increase time frequency related to SWA to SMA sync jobs.
    Issue come up when SMA and SWA are connected through MPLS, when managed SWAs are several, these operations overwhelm the MPLS line.

    The goal would be to have the possibility to alter the sync frequency so these data could flow into low peak times.

    5 votes
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    0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Reflexion: Backups on your end for all accounts

    Reflexion accounts backup with 14-day retention. Even daily .csv backup would be better than nothing and super small. Helpful in cases like today where AD Sync utility deleted all the accounts because Exchange was removed before we disabled AD Sync (migration to 365).

    1 vote
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    0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Web Appliance: Ability to disable "certificate error " error message in the blockpage

    A customer don´t wants the "certificate error " error message in e.g. the blockpage to be displayed, as this only confuses users.

    As soon as a user requests a blocked HTTPS website, besides the Reason and the Site, the blockpage shows:

    ---
    If your browser displayed a certificate error before displaying this page, you may need to install the web protection certificate authority. Click here to download it.
    ---

    This message is shown, no matter if HTTPS scanning and/or certificate validation is active.
    It shows even if the appliances CA already is installed on the browser.
    In that case when…

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Reporting

    Customers wants to customize reporting for example adding certain group of users under Top Users by browse time

    2 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  11. Upstream proxy settings not copied across to other SWA managed by SMA

    A Platinum customer has a large number of upstream proxy redirections which are set on the SWA5000. They wanted both SWA5000 and SWA5000b to have the same synced copy managed by the Management appliance.

    The settings are found under Network/Hostname/Upstream Proxies/Advanced options.

    It would be nice that upon joining the SMA1000 with the first appliance, that the option to upload the proxy list to the SMA1000 be allowed
    and then for the SMA1000 to have a configuration area for the same to push out to all web appliances in the management pool.

    5 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Enable Kerberos Support for Windows Clients

    Currently all authentication between Windows machines and the Sophos Web Appliance occurs using NTLM, we would like to move to using only Kerberos.

    3 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  13. cocurrent users

    There is a part in dashboard that supposed to show the number of concurrent users and the number of concurrent users peak. Whenever I look into dashboard they shows 0
    I did open a ticket with support to ask for a fix and they route me to here to ask for a new feature.
    Basically I want to see how many users are trying to trigger Sophos rweb rules at a time. And a link that tells me what is the high bandwidth users, and who are the users that trying to go to denied websites.

    1 vote
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    0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to clear DNS cache via Web Interface.

    Ability to clear DNS cache via Web Interface.
    A simple button similar to the Clear Cache button to clear DNS information.
    At the least a option on the console (CLI) could be added to clear this.

    If important business related websites change
    IP addresses the SWA will continue to use old DNS/IP information until
    cleared or TTL is reached. This causes major issues if the SWA is the only
    internet gateway. Clearing/Refreshing DNS requires a Sophos Console Support
    session. Clearing the cache should be a simple process.

    16 votes
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    2 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  15. On Sophos Email Appliance: Option to label messages with SPF and DKIM failed with reason: SPF Failed and DKIM Failed

    Company and Contact Information

    Company: Gemeente Lansingerland

    Contact: Nick van Drielen

    Sophos Partner (if applicable): GroupSecure

    Sophos Product Information

    Sophos Product: Sophos Email Appliance

    Version in Production: v.3.9.1.0

    Feature Request Summary

    How will this new feature address your business requirements?: It will deliver more safety to our organisation by helping our Servicedesk.

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 3

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Access to historic data

    We would like to have the option to view/download a user's complete history rather than be restricted to a rolling 90 day history as is currently the case.

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  17. Send an email alert when a user visits a specified websites

    When users attempt to visit blocked URLs, send an email alert to a specified email address.

    1 vote
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Email Alert when traffic drops below threshold

    We would like to have a new Email Alert Option for when web traffic (i.e concurrent users, throughput, latency, etc.) drops below a selectedThreshold during set hours.

    If there is an error/misconfig in either PAC file or GPO settings that is supposed to direct endpoints to the Gateway, traffic will gradually start dropping and it could be days or weeks before the error is discovered. This could lead to a malicious download that would have been blocked had the traffic correctly gone through the Gateway, as happened to us.

    An email alert for this reduction in traffic will enable administrators…

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  19. User Feedback: Email user confirmation of feedback submission

    When a user provides a feedback/access request after seeing a block page, the SWA should send the user an email to confirm receipt of their submission. Otherwise, the user might wonder if it really happened.

    2 votes
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    0 comments  ·  URL Categorization  ·  Flag idea as inappropriate…  ·  Admin →
  20. button ON or OFF with different color

    For all options with the choice between ON or OFF, customer asked to help to see the difference with a Green color when it's ON and a Red color when it's OFF

    9 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
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