Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. Allow pop-ups/in-screen pages to be presented with warn/quota/proceed

    When a warning page, block page, or quota page is presented for a background site such as a content delivery server or image content the browser does not display this page. If possible customer would ideally be able to see this quota/proceed page within the page rather than the website loading unformatted and with no images.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. more granular bandwith reporting per Domain and Subdomain

    Client asked for an option in reporting, where he can see a more detailed bandwidth usage based on URLs and if applicable subdomains to check the total bandwidth/volume/bytes/hits consumed for everyone globally going through the web appliance.

    At this point, bandwidth for domain xyc.com already can be checked, but cannot differenciate the bandwidth usage for (examples) abc.xyz.com, bca.xyz.com and cba.xyz.com

    Thanks for considering!

    3 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  3. Show correct error page when Uncategorized category is blocked

    When a user attempts to visit an invalid URL (does not resolve in DNS) and the Uncategorized category is set to Block on the WS, the user will incorrectly be shown a “Blocked due to category” error page. While the URL is likely ‘Uncategorized’, it would be more correct to show the user a splash screen for “Server Error Page” that explains “The web address you entered could not be found.” The “Blocked due to category” error page allows the user to submit a request for access to a URL that doesn’t exist, creates additional IT work orders, and wastes…

    4 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Reports which file type is blocked.

    Currently if a user has a problem with a certain site because a file type is blocked it is not displayed in the reports.

    So have to investigate this in the syslog if you have set it up or call Sophos support which takes too much time.

    Can the reason for the file type block be added in the reports?

    6 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  5. ssmtp

    I would like the appliance to send emails securely. That is, I could use ssmtp, tls, starttls, for sending alerts and reports.

    Currently you can only use SMTP.

    regards

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  6. time should include one thousandth of a second

    Time should include one thousandth of a second when searching user web history. When endpoint security products detect malicious web activity it would be helpful to have the Web Gateway display to the thousandth of a second in the Date/Time column so we can match the time with the event that occurred on endpoint security. That way we can block the URL by adding it to the local site list. I know the Web Gateway can do this because I see this detail in my SIEM when the Web Gateway sends events to the SIEM.
    Thank you!

    2 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  7. Web Appliance Configuration

    It would be very useful to have a tool to download and view the configuration fo the web appllainces, mainly the policy configuration.

    Right now it seems the only way to get the policy configuration is to extract the policy.xml file from a backup but it's nearly unreadable

    3 votes
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  8. Erase Proxy log specific user

    If possible, delete a specific user's proxy logs without deleting the logs of the others

    2 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  9. Separate Web Gateway Role from Help Desk read

    I'd suggest removing the Web Gateway logs readability and search from the Help Desk and Read-only Roles. I need help desk folks to be able to troubleshoot the end-point by disabling the tamper protection, call into support, etc. What I don't want is the ability for all the help desk personnel to see and search the browsing history of any user, especially VIPs. Is there already a way to do this?

    2 votes
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    0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. To upgrade the Sophos Virtual Web Appliance hardware version to VMX10

    Hi Team,

    There are various problems in terms of performance of Sophos Virtual Web Appliance hardware version vmx4.

    Its always better to be on latest version for better efficiency and performance.

    Our environment recommended to upgrade the Sophos Web Appliance hardware version from vmx4 to VMX10 but Unfortunately the vmx10 officially you have not tested the hardware version 10 with the Sophos Web Appliance.

    and its not recommended as of now. could you please test the vmx10 version and make it officially supported

    Regards
    Tajudeen

    2 votes
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    1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Web

    Audit/System configuration log in order to determine when changes are made by a user. The log should be able to identify time of access to the web appliance, who accessed it, and what changes to the appliance, policies, and other configurations were made by that user. The report/log should also would be useful if the Administrator could export the log (i.e PDF, CSV, etc)

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to search logs with IP address or domain of a site visited by a user utilizing the CWG.

    One of our largest platinum service CWG client who is using cloud web gateway services globally requests this feature to be added as soon as possible as this is hindering their global response capabilities.

    They are not able to filter logs under logs section of CWG dashboard on Sophos Central by entering destination IP or domain a user has visited.

    8 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  13. websocket support in SWA

    Hi..

    customers would like to have websockets (RFC 6455) being supported/transported by the SWA.

    Thanks a lot for considering!

    Kind regards..
    uɐɟǝʇS

    (Sophtrac 7432710)

    9 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Not able to access money control

    sir,
    I am not able to connect with some of the sites like moneycontrol.com, karvyonline.com. these sites are only for stock trading nothing else. And I am investor in share market and I want to watch those sites regularly as it is my field of studying and also I am having financial interests in them. kindly remove the blockage to access them, so could I use them.
    thanking you

    1 vote
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    0 comments  ·  URL Categorization  ·  Flag idea as inappropriate…  ·  Admin →
  15. Web appliance status to show free disk space

    Following an outage that impacted end users through appliance not accepting connections resulting in web pages being inaccessible, requesting functionality to display used and free disk space on (virtual) Web Appliance. It would also be useful to be able to query this using SNMP (see separate Idea submitted by another user in 2012) and/or receive email alerts when disk free space was below a set threshold.

    Background is that disk was so full that even after expanding virtual disk, the inbuilt appliance function to expand the disk would not execute because it could not write the necessary scripts to the…

    6 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Request to support VMWare ESXi 6.5 for the virtual web appliance

    Request to support VMWare ESXi 6.5 for the virtual web appliance installation.

    4 votes
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    0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow access to specific URLs with the rest of the domain blocked

    It should be a feature to be able to allow access to certain pages within domains that are blocked.
    For example block google docs as a whole but allow access to a specific URL for access to a document without having to open up access to the whole of Google Docs.

    5 votes
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    0 comments  ·  Web Policy (Appliance and Endpoint)  ·  Flag idea as inappropriate…  ·  Admin →
  18. Website Tags - Options to Warn / Audit

    It would be very useful for testing custom URL tagging if we were able to audit, in addition to allowing and blocking, clicks through to URLs we have tagged. This would allow us to deploy large changes at a large scale with no impact while we observe the potential impact.

    3 votes
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    0 comments  ·  Web Policy (Appliance and Endpoint)  ·  Flag idea as inappropriate…  ·  Admin →
  19. Web Gateway Reporting - Total Browse Time By User

    Being able to run reports on individual users for total browse time during a day, or other period of time, is a pretty standard report on most any other web filter and is painfully lacking in the Cloud Web Gateway. This is a pretty common request from HR departments to get an idea if someone is not managing their time appropriately. The report should be based on activity to get an idea of how long someone was actively browsing web pages.

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bandwidth Throttling Based On Category

    It would be very helpful to be able to throttle bandwidth usage to sites in certain categories.
    For example limiting the bandwidth to sites such as YouTube.

    4 votes
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    0 comments  ·  Web Policy (Appliance and Endpoint)  ·  Flag idea as inappropriate…  ·  Admin →
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