Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. False Positives on Blocked Sites Report

    The "Blocked Sites" report indicates HTTP errors as a "block" in the report. Certain server codes like 500 Internal Server Error, should not be included on the report or shown as an "error" rather than a "block" event. This falsely leads you to believe policy is actively blocking the URL.

    2 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sophos Email Gateway Encryption Enhancement

    Email Gateway Encryption needs some enhancements.
    1. Option to disable multiple languages when users receive encrypted emails.
    2. Sophos uses Echoworx for encryption but doesn't utilize the web portal. Giving the ability to use the web portal for recipients to send back a message encrypted would be great and it will be secure.

    1 vote
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Need the abilty to have time click block list

    Need to have the ability to for time of click block list. They have the ability to allow time of click websites. No idea why there is not the option to block time of click sites that we know are bad.

    1 vote
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  4. Ability to highlight banner background and text colours

    It would be useful to highlight banners with a choice of colours for background and text to catch a users attention.

    1 vote
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  5. More granular search parameters required for Recent Activity Search

    When conducting a Recent Activity Search By User it would be more than helpful to display the IP address of the device that was being used by the user at the time of URL access. We have had a number of occasions where Indicators of Compromised servers have been flagged to us and we need to trace the users and devices that have attempted to access these sites however this is not possible as the search parameters and detail given is not granular enough. The IP addresses are shown when you use a By Suspicious Activity search so the information…

    5 votes
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    1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  6. White-List emails by subject\keywords

    Hello,

    Please allow White-listing\Blacklisting of Email by Subject Line and\or Keyword.

    Our HR gets emails from personal emails address all of the time for users replying to job postings. As these emails come from their personal email address @aol.com @gmail.com it in not feasible to white-list all these personal address. All the address however have "application" in the subject line. If we were able to white list emails with "application" keyword in the subject this would greatly increase our HR departments ability to get and analyze these emails instead of having to release them from quarantine every day.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Schedule automatic update for each cluster on email appliance

    Hello Team,

    We have a customer requesting to have schedule automatic update for each cluster on email appliance. For your assistance please. Thank You.

    1 vote
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  8. People list to show Domain as well as AD Username

    We use AD Sync over multiple domains. Currently we can only see the AD username but cannot see which domain this belongs to. This makes it difficult to report on individual domains, and impossible to tell which user is which when the same name is used on more than 1 domain.
    Ideally the username would be shown as: domain\username

    4 votes
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  9. Integrate Sophos with JIRA

    When Sophos email an alert to the Sophos admins have Sophos automatically create a JIRA ticket with the information from the Sophos alert then the service desk will get that ticket immediately and be able to investigate.

    3 votes
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    0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Request to have option on web interface of web appliance to retrieve traffic logs from the backend

    Hello Team,

    We have customer here requesting to have option on web interface of web appliance to retrieve traffic logs from the shell or back end of web appliance. For your assistance please
    Thank You.

    1 vote
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  11. Record HTTP headers

    Today, Sophos Web Appliance records HTTP URLs, caller (using LDAP) and timestamp.

    I'd like to request that it should also record HTTP headers.

    We are existing clients who'd like to audit HTTP calls and we need the headers to be included.

    1 vote
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Email Gateway - Message Summary need more detailed information.

    I'd like the ability to drill down into the bar graphs to see user name and messages which are being reported on.

    3 votes
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  13. Block custom file extentions

    I would like to see the ability to block custom file extensions and not just the predefined ones.

    8 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Email Appliance: Extend log past 30 days

    The "search" log only goes as far back as 30 days. There should be an option to allow admins to set it for more than 30 days (60, 90, 120, etc.)

    2 votes
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  15. Email Gateway - Enable policy to hold password protected attachments for release by an administrator.

    I want the ablility to configure my policy to hold attachments, from users.
    An administrator could then go in an release the held attachment.

    I personally would like to hold all password protected files including zip files since Mail Gateway can not scan them and allows them to go directly to user. If an email contains the file's password a user could then open then scanned files.

    2 votes
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  16. Show correct error page when Uncategorized category is blocked

    When a user attempts to visit an invalid URL (does not resolve in DNS) and the Uncategorized category is set to Block on the WS, the user will incorrectly be shown a “Blocked due to category” error page. While the URL is likely ‘Uncategorized’, it would be more correct to show the user a splash screen for “Server Error Page” that explains “The web address you entered could not be found.” The “Blocked due to category” error page allows the user to submit a request for access to a URL that doesn’t exist, creates additional IT work orders, and wastes…

    3 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Reports which file type is blocked.

    Currently if a user has a problem with a certain site because a file type is blocked it is not displayed in the reports.

    So have to investigate this in the syslog if you have set it up or call Sophos support which takes too much time.

    Can the reason for the file type block be added in the reports?

    5 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  18. To upgrade the Sophos Virtual Web Appliance hardware version to VMX10

    Hi Team,

    There are various problems in terms of performance of Sophos Virtual Web Appliance hardware version vmx4.

    Its always better to be on latest version for better efficiency and performance.

    Our environment recommended to upgrade the Sophos Web Appliance hardware version from vmx4 to VMX10 but Unfortunately the vmx10 officially you have not tested the hardware version 10 with the Sophos Web Appliance.

    and its not recommended as of now. could you please test the vmx10 version and make it officially supported

    Regards
    Tajudeen

    2 votes
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    1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  19. Web appliance status to show free disk space

    Following an outage that impacted end users through appliance not accepting connections resulting in web pages being inaccessible, requesting functionality to display used and free disk space on (virtual) Web Appliance. It would also be useful to be able to query this using SNMP (see separate Idea submitted by another user in 2012) and/or receive email alerts when disk free space was below a set threshold.

    Background is that disk was so full that even after expanding virtual disk, the inbuilt appliance function to expand the disk would not execute because it could not write the necessary scripts to the…

    5 votes
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  20. websocket support in SWA

    Hi..

    customers would like to have websockets (RFC 6455) being supported/transported by the SWA.

    Thanks a lot for considering!

    Kind regards..
    uɐɟǝʇS

    (Sophtrac 7432710)

    5 votes
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