Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. White-List emails by subject\keywords

    Hello,

    Please allow White-listing\Blacklisting of Email by Subject Line and\or Keyword.

    Our HR gets emails from personal emails address all of the time for users replying to job postings. As these emails come from their personal email address @aol.com @gmail.com it in not feasible to white-list all these personal address. All the address however have "application" in the subject line. If we were able to white list emails with "application" keyword in the subject this would greatly increase our HR departments ability to get and analyze these emails instead of having to release them from quarantine every day.

    2 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Schedule automatic update for each cluster on email appliance

      Hello Team,

      We have a customer requesting to have schedule automatic update for each cluster on email appliance. For your assistance please. Thank You.

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • People list to show Domain as well as AD Username

        We use AD Sync over multiple domains. Currently we can only see the AD username but cannot see which domain this belongs to. This makes it difficult to report on individual domains, and impossible to tell which user is which when the same name is used on more than 1 domain.
        Ideally the username would be shown as: domain\username

        4 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Integrate Sophos with JIRA

          When Sophos email an alert to the Sophos admins have Sophos automatically create a JIRA ticket with the information from the Sophos alert then the service desk will get that ticket immediately and be able to investigate.

          2 votes
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            0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
          • Request to have option on web interface of web appliance to retrieve traffic logs from the backend

            Hello Team,

            We have customer here requesting to have option on web interface of web appliance to retrieve traffic logs from the shell or back end of web appliance. For your assistance please
            Thank You.

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Record HTTP headers

              Today, Sophos Web Appliance records HTTP URLs, caller (using LDAP) and timestamp.

              I'd like to request that it should also record HTTP headers.

              We are existing clients who'd like to audit HTTP calls and we need the headers to be included.

              1 vote
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                0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
              • Email Gateway - Message Summary need more detailed information.

                I'd like the ability to drill down into the bar graphs to see user name and messages which are being reported on.

                2 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Web appliance status to show free disk space

                  Following an outage that impacted end users through appliance not accepting connections resulting in web pages being inaccessible, requesting functionality to display used and free disk space on (virtual) Web Appliance. It would also be useful to be able to query this using SNMP (see separate Idea submitted by another user in 2012) and/or receive email alerts when disk free space was below a set threshold.

                  Background is that disk was so full that even after expanding virtual disk, the inbuilt appliance function to expand the disk would not execute because it could not write the necessary scripts to the…

                  5 votes
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                    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                  • websocket support in SWA

                    Hi..

                    customers would like to have websockets (RFC 6455) being supported/transported by the SWA.

                    Thanks a lot for considering!

                    Kind regards..
                    uɐɟǝʇS

                    (Sophtrac 7432710)

                    5 votes
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                      0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow mDNS/Bonjour on the local LAN to work in the browsers.

                      Allow mDNS/Bonjour on the local LAN to work in the browsers. The web protection currently blocks them for no apparent reason.Put an option in the software to allow mDNS to work, it IS the age of iOT after all.

                      4 votes
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                        0 comments  ·  URL Categorization  ·  Flag idea as inappropriate…  ·  Admin →
                      • Support vMotion

                        Support for vMotion should be added to the product. A huge proportion of customers require vMotion on their virtual hosts at which point they are running an unsupported configuration.

                        3 votes
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                          0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                        • X-Forwarded-For feature for web appliance

                          organisation uses the Google Apps suite quite heavily. We put so much load to them that they end up putting Captcha verifications on searches as per this doc: https://support.google.com/websearch/answer/86640?hl=en

                          A way to mitigate these things from happening in scenario’s where organisations may have all of their traffic exiting one or two public IP’s is to implement the X-Forwarded-For into the HTTP header. It means that the web server in question (eg Google) can differentiate between one client and the other.

                          12 votes
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                            8 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →

                            We have implemented a back-end feature to add X-Forwarded-For headers to HTTP requests in version 4.2.0 of the Web Appliance. At present it must be enabled by Sophos support but we are considering adding it as a UI option in the future.

                            Note that this feature only works for non-secure HTTP so it may not help for the Google situation where the default is for traffic to use HTTPS. This is because with HTTPS, the headers are all part of the secured, encrypted communication within an SSL tunnel. There is no equivalent protocol that would work on SSL traffic.

                          • More granular search parameters required for Recent Activity Search

                            When conducting a Recent Activity Search By User it would be more than helpful to display the IP address of the device that was being used by the user at the time of URL access. We have had a number of occasions where Indicators of Compromised servers have been flagged to us and we need to trace the users and devices that have attempted to access these sites however this is not possible as the search parameters and detail given is not granular enough. The IP addresses are shown when you use a By Suspicious Activity search so the information…

                            4 votes
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                              1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                            • Re-Run Scheduled Reports

                              On the web appliance, it would be nice if you could mass select your scheduled reports and "run now" or "run again". We hit a snag where the mail server wasn't available during the 1st of the month reporting and previewing, then saving, then manually emailing...

                              A, added bonus would be to add a change of criteria like a new date range.

                              1 vote
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                                0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Web Appliance: Allow skype with the HTTPS Scanning on

                                When HTTPS scanning is enabled, Skype fails to work because it is trying to send non-HTTP traffic over the SSL tunnel.

                                It is essential to be able to scan https sites and also essential to be able to support messaging apps, in particular Skype and iMessage. For Skype – maybe even setting up a simple SOCKS proxy on the Web proxy might do the trick, we do not need to examine or track the contents of the Skype messages." case 3693911

                                24 votes
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                                  3 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                • Under email appliance allow wildcard entries to group editor

                                  Hello Team,

                                  We have customer here requesting to revert back the feature under email appliance to allow wildcard entries to group editor. For your assistance please.

                                  2 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Block custom file extentions

                                    I would like to see the ability to block custom file extensions and not just the predefined ones.

                                    6 votes
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                                      0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Email Appliance: Extend log past 30 days

                                      The "search" log only goes as far back as 30 days. There should be an option to allow admins to set it for more than 30 days (60, 90, 120, etc.)

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • When a URL is blocked, the log should have more detail

                                        When a URL is Blocked, the log should have more detail as to why the URL was blocked. We should be able to see these details so we can troubleshoot and fix the issue instead of calling support.

                                        6 votes
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                                          1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • I suggest that the Sophos Email Appliance be able to support the Microsoft limits for email.

                                          Currently the SMTP settings on the Sophos email appliance do not support the Microsoft limits. Example: The Maximum number of recipients on the Sophos email appliance only supports 1000 recipients while Microsoft supports 10,000. Can we upgrade the Sophos Email Appliance to support these settings: https://technet.microsoft.com/en-us/library/exchange-online-limits.aspx

                                          2 votes
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                                            0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
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