Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. False Positives on Blocked Sites Report

    The "Blocked Sites" report indicates HTTP errors as a "block" in the report. Certain server codes like 500 Internal Server Error, should not be included on the report or shown as an "error" rather than a "block" event. This falsely leads you to believe policy is actively blocking the URL.

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  2. Re-Run Scheduled Reports

    On the web appliance, it would be nice if you could mass select your scheduled reports and "run now" or "run again". We hit a snag where the mail server wasn't available during the 1st of the month reporting and previewing, then saving, then manually emailing...

    A, added bonus would be to add a change of criteria like a new date range.

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  3. more granular bandwith reporting per Domain and Subdomain

    Client asked for an option in reporting, where he can see a more detailed bandwidth usage based on URLs and if applicable subdomains to check the total bandwidth/volume/bytes/hits consumed for everyone globally going through the web appliance.

    At this point, bandwidth for domain xyc.com already can be checked, but cannot differenciate the bandwidth usage for (examples) abc.xyz.com, bca.xyz.com and cba.xyz.com

    Thanks for considering!

    2 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  4. When a URL is blocked, the log should have more detail

    When a URL is Blocked, the log should have more detail as to why the URL was blocked. We should be able to see these details so we can troubleshoot and fix the issue instead of calling support.

    6 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  5. time should include one thousandth of a second

    Time should include one thousandth of a second when searching user web history. When endpoint security products detect malicious web activity it would be helpful to have the Web Gateway display to the thousandth of a second in the Date/Time column so we can match the time with the event that occurred on endpoint security. That way we can block the URL by adding it to the local site list. I know the Web Gateway can do this because I see this detail in my SIEM when the Web Gateway sends events to the SIEM.
    Thank you!

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  6. Erase Proxy log specific user

    If possible, delete a specific user's proxy logs without deleting the logs of the others

    2 votes
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  7. Web

    Audit/System configuration log in order to determine when changes are made by a user. The log should be able to identify time of access to the web appliance, who accessed it, and what changes to the appliance, policies, and other configurations were made by that user. The report/log should also would be useful if the Administrator could export the log (i.e PDF, CSV, etc)

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  8. Web Gateway Reporting - Total Browse Time By User

    Being able to run reports on individual users for total browse time during a day, or other period of time, is a pretty standard report on most any other web filter and is painfully lacking in the Cloud Web Gateway. This is a pretty common request from HR departments to get an idea if someone is not managing their time appropriately. The report should be based on activity to get an idea of how long someone was actively browsing web pages.

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to search logs with IP address or domain of a site visited by a user utilizing the CWG.

    One of our largest platinum service CWG client who is using cloud web gateway services globally requests this feature to be added as soon as possible as this is hindering their global response capabilities.

    They are not able to filter logs under logs section of CWG dashboard on Sophos Central by entering destination IP or domain a user has visited.

    8 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  10. Reporting

    Customers wants to customize reporting for example adding certain group of users under Top Users by browse time

    2 votes
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  11. Access to historic data

    We would like to have the option to view/download a user's complete history rather than be restricted to a rolling 90 day history as is currently the case.

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  12. Send an email alert when a user visits a specified websites

    When users attempt to visit blocked URLs, send an email alert to a specified email address.

    1 vote
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  13. How do I determine the ip address from which a user accessed a site?

    Kindly add menu on reports on Sophos Web Appliance to trace what ip address the username use in accessing a website

    2 votes
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  14. Make web appliance reporting more granular

    On behalf of a customer - they would like more filtering options in the web appliance reporting when searching for site visits by user e.g filtering out information from add ons/different websites.

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  15. Live Log Window

    Customer would like the ability to see the logs that would be sent via syslog offsite in a pop-up window.
    This would be extremely productive for smaller sites that don't want to run an additional service to debug what's going wrong with a given site.

    1 vote
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add tag data as a reason code to Sophos_log output

    Platinum customer request: case 5133456

    "We’re trying to run a Splunk report on users who were allowed (act=1) to visit a list of sites that all have a particular tag"

    Currently the sophos_log doesn't record what tag was used when you see a blocked by tag reason (rsn=1409).

    2 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  17. Report of all users browsing during a specific date/time.

    Reporting is too limited. We need to be able to run a report on all users’ internet access in one report. Right now, I would have to do individual user’s reports just to see what/who was accessing the internet during a certain period of time.

    2 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add optional fields to the user feedback submission form, such as a contact phone number or computer name.

    A customer considers this a very important enhancement as their previous web filter solution allowed the integration of a custom submission request into their ticketing system, allowing for automatic population with the pertinent details. This was proven to ease greatly request evaluations via their change tracking process.

    The UI could either allow adding custom fields to the user feedback submission page or be able to replace the page with a custom template. Example – would like users to be able to add contact phone, office/computer location, department, name, etc. along with the URL. This would allow customers to streamline administration…

    3 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  19. SWA Browse Time By User Needs Hour Granularity

    We would like to have a report similar to “browse time by user” but includes time of day filters. For example, we would like to see browse time for a specific user between
    9 AM and 5 PM, Monday to Friday.

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 4

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  20. Report: Browse Time By Site

    Browse Time By Site which will allow us to show the browse time for each user for a particular site

    1 vote
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