Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. websocket

    This feature needs enabling so staff can access Amazon Workspace. If it cannot be enabled then a work around need pushing out whether that be via pac file or some other form

    1 vote

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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Selecting multiple emails in the Quarantine / Self Service Portal

    The Quarantine / Self Service Portal does not have the option to select multiple emails for approval or blocking. The user has to select one email at time. The Sophos Email appliance had the check box option which is not available in the Sophos Central Email Gateway. Selecting an individual emails is cumbersome to users especially when there is 500+ emails in the quarantine / self service portal.

    1 vote

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  3. Quarantine summary to specific mailboxes for delegates

    We have users who are delegates to other mailboxes and the quarantine summary digest combines the user's quarantine with the delegated mailbox quarantined emails, similar to how aliases addresses are handled. This causes issues for users who want to see their quarantined emails instead of seeing a summary digest for all of theirs and the mailbox they are a delegate to all combined in one Summary Digest. Often times, the mailbox they are a delegate to is a Shared Mailbox (AP@ or AR@).

    1 vote

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  4. Corporate Email

    HI Everyone,

    we are using g-suite accounts for accessing emails.

    in this persoanl and Corporate-Based Email accessed via same url.

    but we needs to block personal accounts using web policy or any endpoint option.

    Please create option for stop personal mail accounts. it will be help full us.

    1 vote

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    0 comments  ·  Web in Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow External Forwarding to Approved Domains

    Currently using O365 with Auto Forwarding to an external domain for purpose of direct communication with 3rd party vendor. Client works with vendor directly and wants to use their internal distribution lists to forward "out" to the 3rd party domain which is a needed business practice. Sophos has a limitation in the name of security that does not allow forwarding of the messages "out" to the 3rd party domain.

    NEW FEATURE should allow for "whitelist" of forwarding domains or a manual override that would allow forwarding from the customer's e-mail gateway with Sophos "out" to the 3rd party domain recipient.

    3 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. allow list disables the malware scan for future mails

    When for example the mail domain with *@ or the spezific adress from a customer is put to the allow list because his mails are often in quarantine folder then the future mails from him are not scanned on viruses or other malware. This is a big problem, the white list should only be for spam filter not for scanning on viruses. For example the customer gets Emotet in future or an other Maleware. I asked our sophos distributor and they sophos direct second times, but its true....! That`s not good. Regards

    1 vote

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  7. add custom HTTP Headers to control cloud apps

    allow the adding of custome ouytbound HTTP headers to control restrictions for cloud based apps
    this would allow the adding of custom headers based on destination domain to enable specific restrictions or to apply custom headers to all domains.

    Such as: Restrict-Access-To-Tenants and Restrict-Access-Context for Office 365

    4 votes

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    0 comments  ·  Web Policy (Appliance and Endpoint)  ·  Flag idea as inappropriate…  ·  Admin →
  8. Login disclaimer

    Please provide a login disclaimer for the users to login

    1 vote

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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  9. Troubleshooting Steps Fix DNS_PROBE_FINISHED_NXDOMAIN

    https://techtreme.com/dnsprobefinished_nxdomain-error-identified-on-windows-mac-and-android

    For those of you working with WordPress on a daily basis, errors specific to the CMS such because the white display of death or database connection error's are somewhat common occurrences. However, another subset of error's you will probably stumble upon are those tied to your internet connection and DNS. a very common error that Google Chrome users get when trying to browse to an internet page is DNSPROBEFINISHED_NXDOMAIN. this can be downright frustrating because suddenly you can not browse to your internet site or perhaps even anywhere at all.
    If you are seeing this…

    1 vote

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Sectigo certificate site type to add in Sophos Web Gateway certificate database for every Sectigo's web site certificate your users want acc

    As the certificate "Sectigo RSA Domain Validation Secure Server CA" root type is added into the Sophos Web Gateway certificate database, tou must manually add the "Sectigo RSA Domain Validation Secure Server CA" site type for each web site that is certified by Sectigo CA. If, day by day, you have 1000 "Sectigo RSA Domain Validation Secure Server CA" site type web sites to grant your users access to, you must load 1000 different "Sectigo RSA Domain Validation Secure Server CA" site type for each different web site your users your users access to.

    Thank you

    3 votes

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    1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Email Gateway - Inbound Allow/Block

    Please allow for a way to be able to sort this list by either "Allow" or "Block" also provide a way to export the list if someone needs the list. Right now, someone has to copy the list to excel to be able to sort by either allow/block which is very cumbersome.

    1 vote

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    0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Password Creation notification Email

    please can the languages sent from the Password Creation notification Email be set to local as when the email is sent clients are getting a list of different languages to choose from and they are sending negative feedback as to whether the email is genuine or not. Support tells me this is hardcoded so cant be changed at the moment. but if it can be changed to local area language it would be very simple and useful for endusers that i am trying to push this product to.

    1 vote

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  13. FGO account recovery

    If you forget your Fate Grand Order account password and you facing problem in opening your account, to fate grand order account recovery na you’ll use these steps, first, you've got to go to the fate grand order account login page, you’ll get the choice of submitting the email/phone number that’s linked to your account. Then click on the Next button to submit that information.vAfter this, you'll be receiving the recovery code to your email address that's associated with your fate grand order account. Enter that code within the given space and click on the next button. now you'll be…

    1 vote

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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Forward Reverse DNS Lookup match check by sophos ESA MTA

    For any incoming mail ,sophos ESA needs to do reverse DNS lookup (PTR Record) for incoming domain MTA before accepting connection and process mails.

    This should be done at first level whenever sending MTA trying to make connection with our ESA MTA.

    If incoming mail domain do not have valid PTR record,then connection should be rejected at that point before any processing / checking at ESA MTA policy level.

    This is additional Anti-Spam technique to thwart spamming and spoofing based fraudulent mails.

    This is also called Forward Reverse DNS lookup match.

    A record of incoming MTA should exactly matched with…

    1 vote

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  15. DLP

    Currently the message summary report shows me a graph of how many emails were delivered and how many were quarantined and for what reason. I can't seem to find a report that will show me the emails that quarantined for DLP or Advanced or Realtime blocklist.
    The message history shows me that an item was quarantined, but no reason.
    it would be great to have a filter on the message history or a drill down on the summary so we can see what these emails are

    1 vote

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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  16. • Some emails are getting blocked due to RBL, need to allow/quarantine them for specific users.

    Some emails are getting blocked due to RBL, need to allow/quarantine them for specific users.

    2 votes

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  17. sophos email appliance - Show URL rewrite details

    We would like to be able to investigate (see the details) emails that have had their URLs rewritten so that we can determine if further actions are required such as blocking the website, see if they have been clicked by users, if they are deemed as malicious, what type of malware or threat is associated with the link. At this time we are unable to determine what the original link was in the sophos email appliance. We would like to see the same capabilities Proofpoint provides around this available for the email appliance.

    1 vote

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  18. O365 Web Application

    Can we have an O365 Web application category on the Sophos Web applience like there is in Sophos XG Firewall so that we can bypass all O365 IP's/URLs?

    3 votes

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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  19. support trusted relays in Sophos Central Email Gateway

    not able to add as trusted relay which is a limitation of the Central

    1 vote

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    5 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Multiple Domains

    Need to be able to manage multiple seperate domains. When we purchase a company we link the domain with a trust relationship but need to add the new domain into the web appliance

    1 vote

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    7 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
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