This feature needs enabling so staff can access Amazon Workspace. If it cannot be enabled then a work around need pushing out whether that be via pac file or some other form

The Quarantine / Self Service Portal does not have the option to select multiple emails for approval or blocking. The user has to select one email at time. The Sophos Email appliance had the check box option which is not available in the Sophos Central Email Gateway. Selecting an individual emails is cumbersome to users especially when there is 500+ emails in the quarantine / self service portal.

We have users who are delegates to other mailboxes and the quarantine summary digest combines the user's quarantine with the delegated mailbox quarantined emails, similar to how aliases addresses are handled. This causes issues for users who want to see their quarantined emails instead of seeing a summary digest for all of theirs and the mailbox they are a delegate to all combined in one Summary Digest. Often times, the mailbox they are a delegate to is a Shared Mailbox (AP@ or AR@).

HI Everyone,

we are using g-suite accounts for accessing emails.

in this persoanl and Corporate-Based Email accessed via same url.

but we needs to block personal accounts using web policy or any endpoint option.

Please create option for stop personal mail accounts. it will be help full us.

When for example the mail domain with *@ or the spezific adress from a customer is put to the allow list because his mails are often in quarantine folder then the future mails from him are not scanned on viruses or other malware. This is a big problem, the white list should only be for spam filter not for scanning on viruses. For example the customer gets Emotet in future or an other Maleware. I asked our sophos distributor and they sophos direct second times, but its true....! That`s not good. Regards

allow the adding of custome ouytbound HTTP headers to control restrictions for cloud based apps
this would allow the adding of custom headers based on destination domain to enable specific restrictions or to apply custom headers to all domains.

Such as: Restrict-Access-To-Tenants and Restrict-Access-Context for Office 365

Please provide a login disclaimer for the users to login

As the certificate "Sectigo RSA Domain Validation Secure Server CA" root type is added into the Sophos Web Gateway certificate database, tou must manually add the "Sectigo RSA Domain Validation Secure Server CA" site type for each web site that is certified by Sectigo CA. If, day by day, you have 1000 "Sectigo RSA Domain Validation Secure Server CA" site type web sites to grant your users access to, you must load 1000 different "Sectigo RSA Domain Validation Secure Server CA" site type for each different web site your users your users access to.

Thank you

Please allow for a way to be able to sort this list by either "Allow" or "Block" also provide a way to export the list if someone needs the list. Right now, someone has to copy the list to excel to be able to sort by either allow/block which is very cumbersome.

please can the languages sent from the Password Creation notification Email be set to local as when the email is sent clients are getting a list of different languages to choose from and they are sending negative feedback as to whether the email is genuine or not. Support tells me this is hardcoded so cant be changed at the moment. but if it can be changed to local area language it would be very simple and useful for endusers that i am trying to push this product to.

Currently the message summary report shows me a graph of how many emails were delivered and how many were quarantined and for what reason. I can't seem to find a report that will show me the emails that quarantined for DLP or Advanced or Realtime blocklist.
The message history shows me that an item was quarantined, but no reason.
it would be great to have a filter on the message history or a drill down on the summary so we can see what these emails are

Some emails are getting blocked due to RBL, need to allow/quarantine them for specific users.

We would like to be able to investigate (see the details) emails that have had their URLs rewritten so that we can determine if further actions are required such as blocking the website, see if they have been clicked by users, if they are deemed as malicious, what type of malware or threat is associated with the link. At this time we are unable to determine what the original link was in the sophos email appliance. We would like to see the same capabilities Proofpoint provides around this available for the email appliance.

Can we have an O365 Web application category on the Sophos Web applience like there is in Sophos XG Firewall so that we can bypass all O365 IP's/URLs?

not able to add as trusted relay which is a limitation of the Central

Need to be able to manage multiple seperate domains. When we purchase a company we link the domain with a trust relationship but need to add the new domain into the web appliance