Data Protection
Suggest, discuss, and vote on new ideas for Sophos Data Protection products. Protecting your data, wherever it goes.
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Support for Bepo Keyboard layout at boot with Safeguard
One of our platinum customer would like to know, if a support for Bepo Layout (http://www.bepo.fr/ ) could be implemented to be used at boot when using Safeguard engine.
As far as I know, it is not possible with Bitlocker engine, due to the fact that only QWERTY layout can be used. Customer would like to have the possibility to use this BEPO layout for booting with Sophos engine.
4 votes -
Add whitelist for data control categories e.g. so we can whitelist test creditcard data which repeatedly causes false positive alerts
We develop payment processing software. On an average day we get several alerts from developers using files with test card data in them. It'd be great if we could load a whitelist of test cards.
3 votes -
Currently Single Sign-on caches the Windows credentials indefinitely.
If a user logs into a machine with Single Sign-on enabled, SafeGuard's POA caches the credentials of the user and does not clear them. This leads to the possibility that a user could log into POA, walk away to get coffee, and, if delayed, could have a different user log into Windows with their cached credentials. This would allow the secondary user access to network and local resources that could be blocked normally including sensitive/private/classified data.
3 votes -
Support Apple Open Directory with SGN
OSX client based on Apple Open Directory should be fully manageable with the SGN Management Center.
FileVault2 and File Encryption policy should be fully applicable for those kinds of objects (machines and users).
Use cases like re-image of client or re-name of user should be part of implementation.15 votes -
SafeGuard Watchdog should also monitor status of SGNAuthService and reset it if it hangs
SafeGuard Watchdog should also monitor status of SGNAuthService and reset it if it hangs. Customers provide feedback that if the SG Credential Provider will not show up when trying to login a manual restart of SGNAuthService will help.
So why not using our own watchdog to get rid of this issue?9 votes -
Thunderbolt docks on POA
A customer wants suppor for Thunderbolt Docking Stations within the POA.
Case 6612294
1 vote -
SGN Installer should always log with msi-Paramter /L*vx
The SafeGuard client installers should log every installation and uninstallation with the paramter /L*vx to a documented folder.
In case of error and/or compatibility issues the behaviour would be logged.3 votes -
SGFE for Mac - policy vs. interface
Some attention to the interface would seem necessary to address perceived "shortcomings" in the product regarding external media (thumb drives...)
Background:
Policy set to always encrypt. Dialog box pops up asking if user wants to encrypt.
Currently:
No encryption takes place until the dialog box is addressed even though policy is to always encrypt.
This leaves a window of opportunity for the user to not encrypt the drive/data. Arguably that is nice, in the event the drive is not yours, and it would be problematic to encrypt data on a drive that is from a user outside of the organization... …1 vote -
Windows Lockscreen Configuration
Hi,
User reported that Windows Spotlight / lockscreen image change is not working after Sophos installation.
As we gone through below KB article, it seems lock screen and spot light images are managed by Sophos Safeguard (the credential provider).
We confirmed that after sophos installation it’s happening to all laptops. PFA snapshots and mails FYKR.
Raised a case with Sophos (Case ID # 8378537), and the said it’s not possible. “There is no official way to change the lockscreen on a machine protected by SafeGuard Enterprise, this is by design.”
Our issue is spot light images are not changing automatically,…1 vote -
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0 votes -
SGN Installer should always log with extended msi-logging
The SafeGuard client installers should log every installation and uninstallation with the paramter /L*vx to a documented folder.
In case of error and/or compatibility issues the behaviour would be logged.0 votes
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