Data Protection

Suggest, discuss, and vote on new ideas for Sophos Data Protection products. Protecting your data, wherever it goes.

Data Protection

Suggest, discuss, and vote on new ideas for Sophos Data Protection products. Protecting your data, wherever it goes.

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  1. logging

    We need more logging for activities within the console and in the web help desk. It is ludicrous that this has to be requested.

    Need a log event for when a machine's computer key is recovered. This is a must have as this is needed to maintain non-repudiation. this is Security 101 here guys.

    3 votes
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    0 comments  ·  SafeGuard Enterprise Full Disk Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  2. SGN and Central should support Bitlocker To Go

    with a migration tool to synchronized encryption

    7 votes
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    1 comment  ·  New Data Protection Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add SGN 8 policy to automatically Decrypt outbound Outlook file attachments

    SGN 8 Synchronized Encryption requires an add-in to manually specify that outbound attachments should be decrypted, or encrypted with a password, or sent as is, but this is not necessary or desirable if there is already an email encryption system in place. I don't want to have to force my users to decision each attachment with SGN when I already have a better email encryption solution in place. There should be auto-decrypt zones such as "outbound outlook attachments".

    10 votes
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    2 comments  ·  New Data Protection Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  4. SGN - blocking installation of unwanted modules

    One of our customer would like to be able to block the installation of modules which have not been purchased.

    By default, the xml licence file does contain some default values, and it looks like the installation executable does not check the licence count, as the only count is done at the beginning of Safeguard Management Center.

    Customer would like to make sure that it would not be possible to install non purchased modules.

    4 votes
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  5. SGN8: application based encryption: prevention of decryption

    With SGN8 and application based encryption users also have the possibilty to manually decrypt encrypted files or to create password protected HTML5 containers (which has the same effect) by using the context menue. One of the first questions customers ask us: can I prevent users from doing this?
    Actually I can't. So the feature request is: policy based elimination of the possibility to manually decrypt encrypted files to prevent data leakage.

    48 votes
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    4 comments  ·  SafeGuard Enterprise File Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  6. Support for Bepo Keyboard layout at boot with Safeguard

    One of our platinum customer would like to know, if a support for Bepo Layout (http://www.bepo.fr/ ) could be implemented to be used at boot when using Safeguard engine.

    As far as I know, it is not possible with Bitlocker engine, due to the fact that only QWERTY layout can be used. Customer would like to have the possibility to use this BEPO layout for booting with Sophos engine.

    4 votes
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    0 comments  ·  New Data Protection Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add whitelist for data control categories e.g. so we can whitelist test creditcard data which repeatedly causes false positive alerts

    We develop payment processing software. On an average day we get several alerts from developers using files with test card data in them. It'd be great if we could load a whitelist of test cards.

    3 votes
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    0 comments  ·  New Data Protection Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  8. 802.1x authentication

    Support for 802.1x authentication used mainly when connected to Wifi

    1 vote
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    0 comments  ·  SafeGuard Enterprise File Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  9. disable option decipher file from policies

    disable option decipher file from policies to avoid from certain group users decipher files to send or change location but they can work with them.

    1 vote
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    0 comments  ·  SafeGuard Enterprise File Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  10. Currently Single Sign-on caches the Windows credentials indefinitely.

    If a user logs into a machine with Single Sign-on enabled, SafeGuard's POA caches the credentials of the user and does not clear them. This leads to the possibility that a user could log into POA, walk away to get coffee, and, if delayed, could have a different user log into Windows with their cached credentials. This would allow the secondary user access to network and local resources that could be blocked normally including sensitive/private/classified data.

    3 votes
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    0 comments  ·  SafeGuard Enterprise Full Disk Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  11. Support Apple Open Directory with SGN

    OSX client based on Apple Open Directory should be fully manageable with the SGN Management Center.
    FileVault2 and File Encryption policy should be fully applicable for those kinds of objects (machines and users).
    Use cases like re-image of client or re-name of user should be part of implementation.

    15 votes
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  12. SafeGuard Watchdog should also monitor status of SGNAuthService and reset it if it hangs

    SafeGuard Watchdog should also monitor status of SGNAuthService and reset it if it hangs. Customers provide feedback that if the SG Credential Provider will not show up when trying to login a manual restart of SGNAuthService will help.
    So why not using our own watchdog to get rid of this issue?

    9 votes
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  13. Thunderbolt docks on POA

    A customer wants suppor for Thunderbolt Docking Stations within the POA.

    Case 6612294

    1 vote
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    0 comments  ·  SafeGuard Enterprise Full Disk Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  14. SGN Installer should always log with msi-Paramter /L*vx

    The SafeGuard client installers should log every installation and uninstallation with the paramter /L*vx to a documented folder.
    In case of error and/or compatibility issues the behaviour would be logged.

    3 votes
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    0 comments  ·  New Data Protection Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  15. SGFE for Mac - policy vs. interface

    Some attention to the interface would seem necessary to address perceived "shortcomings" in the product regarding external media (thumb drives...)
    Background:
    Policy set to always encrypt. Dialog box pops up asking if user wants to encrypt.
    Currently:
    No encryption takes place until the dialog box is addressed even though policy is to always encrypt.
    This leaves a window of opportunity for the user to not encrypt the drive/data. Arguably that is nice, in the event the drive is not yours, and it would be problematic to encrypt data on a drive that is from a user outside of the organization... …

    1 vote
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    0 comments  ·  SafeGuard Enterprise File Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  16. AD Sync check

    Our customer had an issue recently, with the SGN console not able to push the AD modifications to the SQL database ; as a consequence, all the users went out of the domain, and were not having the regular policy. Customer found the root cause of this issue, which is the adding of a domain in self-reg, with the Netbios name "XX" (existing one), followed with the renaming of the correct one. We know that this action is not done by our APIs, which are only getting the information.

    In order to no longer have this situation reproduced (it happened…

    11 votes
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    0 comments  ·  New Data Protection Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  17. Include Computername in Challenge/Response

    A Platinum Customer wants to include the hostname in the Challenge/Response to make sure that Response Codes fits to the machine.

    The reason is described in sophtrac case 5777475.

    1 vote
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    0 comments  ·  SafeGuard Enterprise Full Disk Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  18. Display failed login attempts after SG CP authentication

    After user authenticates through SG CP, a Windows GPO can trigger a display of the last successful and unsuccessful login attempts. The SG CP shows the successful attempts correct, but has a count of zero for correct logins. Displaying this information works correct when Windows CP is used. The information is stored in the OS but the SG CP doesn't appear to pull the failed amount correct.

    1 vote
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  19. SGN Installer should always log with extended msi-logging

    The SafeGuard client installers should log every installation and uninstallation with the paramter /L*vx to a documented folder.
    In case of error and/or compatibility issues the behaviour would be logged.

    0 votes
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