Data Protection
Suggest, discuss, and vote on new ideas for Sophos Data Protection products. Protecting your data, wherever it goes.
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Display QuickBooks Hidden Files and Folders in Windows
Windows operating system hides many files and folders by default, in order to prevent the users from deleting or modifying files that shouldn’t be touched at all. However, the user can make windows show these hidden files by changing a single setting.
https://www.quickbookspremiersupport.us/display-hidden-files-and-folders-using-windows/1 vote -
FastUserSwithing no longer works after uninstall
once uninstalled, SGN does not restore the functionality that was initially activated on the workstation (nor even warns the admin that the workstation will not be returned to its initial state): FastUserSwithing no longer works
3 votes -
Turn on SGMTrace-Logging via button
The SGMTrace-Logging could be "acitivated" and "deactivated" (= changing Minimumtracelevel from 5a to 0 and back) via buttons in the about-box of SGN.
12 votes -
Webhelpdesk new recover type "Bitlocker recovery key ID"
It is a SGN MC recovery feature and should also be available via Webhelpdesk.
3 votes -
Ability to setup reports in the GUI of Safeguard Enterprise
As far as I've researched there isn't any way of producing reports on Safeguard Enterprise and the client computers outside of using the SQL Management Studio with SQL scripts. Especially if the encryption had failed on a laptop or finding out about suspicious activity with a user having multiple failed logons, I feel having no ability to automatically find out this information can feel like a problem on a security end.
Therefore, I would like to suggest the ability to set up some granular reporting on the GUI side for reporting events of interest and also setup email on a…
1 vote -
Allow Mass Verification of Key Presence in SGN Database
There should be a process, field, alert, literally ANYTHING that allows us to check, en masse, the presence of a valid recovery key. The only way to make sure that a valid key exists is to check the machines manually.
We have had issues with Surfaces, where the key becomes corrupted or lost or something, and we don't realize there is a problem until we have to actually do a recovery.
Other products have an alert or something that says when a client is in a state that isn't optimal. SGN does not. It should be easy to query the…
14 votes -
windows 10 poa
Implement Windows 10 POA with Smartcards like in Windows 7. Only the BitLocker PIN is not Enterprise ready in my humble opinion..
54 votes -
Trigger a PIN reset for a specific machine from the SafeGuard Management Center
On-premise SafeGuard Enterprise customers have been requesting the ability to remotely trigger a PIN reset for specific machines.
A context menu item via right-clicking a Machine Object in the Management Center triggering a PIN reset the next time the SafeGuard client syncs would be the best implementation for this feature.
11 votes -
network aware POA
Ability to have Network Aware POA on machines (especially BitLocker as there is no user-based POA).
Many customers need the ability to disable POA on devices in the office - for example shared machines. If the device is stolen, then POA should be enabled immediately. We are currently working on a 3,000 user company with Call Centre who love what we can do in Win7 but need a comparable approach for BitLocker managed machines.
This would apply for Central as well however we have a larger SGN deployment base today so SGN is the most important starting place.
32 votes -
SGN - Message "old password"
The Message to enter the old password (usually after resetting the PW by an AD-Admin) often confuses users and admins. The procedure is completly described in KBA 112239, but has to be delivered by the support.
The message could be improved by directly mentioning or referring to KBA 112239. This could help admins and users to find the solution without calling any support
1 vote -
Ubuntu
to allow the encryption and management of Ubuntu workstation as part of SafeGuard Enterprise
13 votes -
Safeguard 8 Managed Client Enhancement request for SafeGuard to disallow “suspension” of BitLocker on client.
Safeguard 8 Managed Client Enhancement request for SafeGuard to disallow “suspension” of BitLocker on client.
the FDE capability are primarily governed by the following requirements:
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Maintain or improve existing security posture of the Windows 7 platform·
Ensure end users cannot suspend/remove installed security controlsAs our current FDE solution in the Windows 7 environment prevents end users from suspending/removing full disk encryption provided by Sophos Safeguard 7.x, we are looking to preserve the same level of security in
our upcoming Windows 10 platform7 votes -
Remove old clients from Management Center via GUI
Customer is asking for the possibility to remove old clients via a GUI window "en bloc" - means that user should get a window with criterias (like last server contact date) to pre-select shown clients and the her should be able to tick mark all clients that should get removed from database.
6 votes -
Bitlocker - Capture Encryption Start Event - 3503
When SafeGuard manages a Bitlocker full disk encryption device, event code 3503 - Sector-based initial encryption of drive 'X:' started" should be captured in the Event log of the Safeguard Management console.
3 votes -
Windows Lockscreen Configuration
At the moment it is not possible to configure the windows 10 locksreen if Safeguad is installed.
Please make it possible to let the admin choose if it is possible or not.
Best would be to configure it via Windos GPO. To configure it via Safeguard policy would be an alternative way.22 votes -
Include Computername in Challenge/Response
A Platinum Customer wants to include the hostname in the Challenge/Response to make sure that Response Codes fits to the machine.
The reason is described in sophtrac case 5777475.
1 vote -
Display failed login attempts after SG CP authentication
After user authenticates through SG CP, a Windows GPO can trigger a display of the last successful and unsuccessful login attempts. The SG CP shows the successful attempts correct, but has a count of zero for correct logins. Displaying this information works correct when Windows CP is used. The information is stored in the OS but the SG CP doesn't appear to pull the failed amount correct.
1 vote -
Move Recovery Button
Please move the recovery button a bit further from the OK button. UX principles would suggest that such a radically different function should not be close enough to the OK button such that an accidental click renders the system in a temporarily unusable state. OK/Clear/Recovery/Restart or something like that would be better to give a buffer for those of us with fat fingers and itchy mouse triggers.
1 vote -
URGENT - Prevent SGN to Change AD Password
When a network user logon to a computer with SGN installed and the user´s password is expired, SGN requests a password change.
SGN must have a way to disable this feature, preventing request a new password to network users when company uses a external Password Manager.
9 votes -
Ability to change the Windows 7 lock screen account picture
Currently in Safeguard Management Center there are options available to change the background and logon image used at the POA, but no options to change the Windows account picture to say something more personalised for a company for example and it the program overrides whatever Windows 7 has it currently set to. It would be a nice touch if it was possible to have this ability added into Safeguard in some way, if possible please.
7 votes
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