Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

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  1. Allow end users to whitelist senders/domains from their quarantine

    Allow end users to whitelist senders/domains from their quarantine self service.
    Currently, genuine emails can only be whitelisted by an administrator on an organisational level.

    1 vote
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      0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
    • Policy Structure Duplicating Work

      Policy Structure Issue.

      So if we want to allow some PCs to be able to write to the optical drive, we can clone the existing default policy with all the Peripheral Exemptions and various other settings and change just the optical drive settings. But as time goes on, we'll add more exemptions to the default policy which will have to be duplicated on to the new policy too... duplicating work, a lot. Would it not be easier to have options to set it element as "same as policy..." and only change the one element needed?

      Thanks.

      1 vote
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        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
      • 2-factor authentication

        Please implement 2-factor authentication on Sophos Central

        1 vote
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          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • patch

          Central migration utility support for patch assessment or other (all on-premise features) uninstall/migration.

          If you have installed patch assessment with on-premise Endpoint, you will not be able to migrate it to Central. You need to uinstall locally on every machine patch assessment before the migration!

          2 votes
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            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
          • Kritik, Hänge bei Aktiverung Lizenz von Kunden fest

            Sophos Central Admin, für End user unbrauchbar und unübesichtlich. Für Reseller ebenfalls nicht zu handhaben.

            Support Reaktionstzeit zu lange. Kunde verlängert für 600 Euro Virenschutz, und ich kann ihn nicht aktivieren. Gut gemacht Sophos !

            1 vote
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              0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
            • Show last logins on dashboard

              It would be useful if a summary of the last admin logons (including IP addresses) was displayed on the dashboard. This would provide a quick reassurance that no admin accounts had been compromised.

              1 vote
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                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • Make manual udpate of endpoint easier

                It would be useful if end-users could more easily invoke an update of their endpoint -- ideally by right-clicking the system tray icon, but failing that via a more obvious button.

                A regular part of our informations security advice involves urging people to verify that their security software is up to date, and the current Central Endpoint makes it very hard for users to verify this.

                1 vote
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                  0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                • 'Computers with a medium or bad status' dashboard item would be useful

                  The view I need to refer to most often is the 'Computers with a medium or bad status'.

                  It would be very useful if there was a quicker way to get to this view , or if it was a dashboard item in its own right.

                  1 vote
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • Display OS type, build/minor version numbers

                    The OS type listed in the devices view shows the major version only (eg Windows 7, Windows 10, MacOS 10.12)

                    For Windows, it would be very useful if it displayed detailed version information (eg Windows 10 Enterprise 2016 LTSB, version 1607)

                    For Mac, it would be very useful if it displayed the minor patch version (eg MacOS 10.12.5)

                    1 vote
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • "select all" for closing root cause analysis

                      On the root cause analysis page, I like that I can filter by user. However, there should be an option to select all. I had a user run a program that contained an Eicar test file, and I now have over 1000 alerts. To have to go through them all by hand is extremely tedious.

                      1 vote
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • Encryption dashboard should be restricted in scope to just devices with encryption applied

                        At the moment the encryption dashboard is basically identical to the endpoint protection dashboard only without the web stats.

                        Only some of my devices are encrypted, and I would really like to see the encryption dashboard as a at-a-glance way of verifying:

                        * How many devices have encryption applied via Sophos
                        * That all devices with the encryption applied are properly encrypted
                        * That recovery keys are stored for all these devices
                        * That these devices have checked in to verify their encryption status recently
                        * How many encryption licenses I have remaining

                        etc. At the moment it is difficult…

                        2 votes
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                          0 comments  ·  Device Encryption  ·  Flag idea as inappropriate…  ·  Admin →
                        • Colors in 'All Alerts' dashboard item

                          The 'All Alerts' dashboard item always displays the number of alerts in red (for high) or yellow (for medium) even if there are no alerts and the number is 0!

                          Red and Yellow are very eye-catching colours and this leads to the initial impression when glancing at the dashboard that there is a problem.

                          Please make these items appear grey unless they are a value other than 0!

                          1 vote
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • Usage Summary should display all categories (users/computers/servers) at once

                            The 'Usage Summary' dashboard item currently requires you to click through to see a summary of computers and servers.

                            The purpose of a dashboard is to act as an 'at a glance' informational summary, so the functionality would be improved if it displayed user summary, computer summary, server summary straight up without requiring you to click.

                            1 vote
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                              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • Web Stats dashboard item needs a time component

                              The 'Web Stats' dashboard item is largely meaningless at the moment as it doesn't tell you what time period it covers.

                              It would be massively more useful if it had different time periods such as today/this week/this month.

                              1 vote
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • No one responding on Support

                                Where will I find the updates on the ticket I created 3 days ago? I have not got any response via email or phone.
                                There is no option to check my ticket or to a phone number to contact support.

                                1 vote
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                                  0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                • Show current policy version on endpoint about page

                                  It would be spectacular if policies had version numbers that were displayed in Central, and on the endpoint, so that admins would know when an endpoint receives it's policy and could visually verify it has the current policy.

                                  Need to quickly and easily validate policy on endpoint matches the policy on central. (show the policy version # in the about page)

                                  Policy changes of any kind would need to increment the policy version number.

                                  1 vote
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                                    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Uninstalling

                                    I find it totally unacceptable that when i uninstall Sophos ALL components are not unistalled at the same time. I should have to create any scripts and or manually uninstall components! Our contract is up in July and i will NOT be renewing if this is not fixed ASAP!

                                    1 vote
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                                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Automate the re-categorization of all sites that are Uncategorized

                                      If the system is already tacking all activity and knows something is UNCATEGORIZED... why not use your own automated categorization system and automatically submit these sites to that system! I spend a lot of time cruising through our logs and submitting all the uncategorized sites I find. Seems that you are already able to automate sites to be reclassified.. just take that one step further..

                                      1 vote
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                                        0 comments  ·  Web Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Central should have a tab to check “reachability” whether EndPoint/Server live or not

                                        Central should have a tab to check “reachability” whether EndPoint/Server live or not

                                        1 vote
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Custom Reporting

                                          Could we have custom report which allows us to segregate machines based on various parameters such as OS / SITE / ETC.

                                          This would help us get a better overview of our environment and protect the machines effectively.

                                          1 vote
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                                            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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