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Sophos Central

How can we improve Sophos Central Partner, Admin or Self-Service?

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  1. Feature Request - Mass delete Quarantine items for Sophos Mail Protection

    Currently there is no way to delete multiple Quarantined items in the Sophos Self Service Portal for Sophos Email Protection. This is very much needed as some users have 1000+ quarantined items and do not want to sit there all day deleting these items

    2 votes
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      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Enable/Disable Web-Control by Windows Network Type

      In a situation where you have a domain network with a running webfilter, which is not the xg firewall (something more like a sophos utm), it would be helpful the enable/disable the WebControl of the client by the network and not only by time.
      You could set something like:
      If you are in Domain Network -> Disable Web Control on client
      If you are not Domain Network -> Enable Web Control on client

      1 vote
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        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow hiding some users from the reporting/dashboard

        It would be nice if you could hide some users from the reporting and dashboard usage summary.
        Wer have users like the default super admin user of the sophos central which will never login in some kind of client and will always be listed as "Not Protected".
        It would help alot to make the dashboard actually usefull for checking if there are unprotected clients and not thinking about, oh was it 3 or 4 not protected users which are "not protected" by design.

        1 vote
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          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow filtering by Windows version

          On Sophos Central, when adding computers to a computer group, add an option to filter by the windows operating system version.

          11 votes
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            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
          • Create or modify the password to an admin user without using "Forgot password"

            Today, an admin can use the RBA to give some permissions to his admin team but the only way to create a password for an user profile, is using the "forgot password" functionality.
            Please create a functionality we allow us to create or modify a password without using the "forgot password" functionality.

            1 vote
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • sophos central wireless - web control

              it'd be nice to have the ability to manage web traffic going through sophos central wireless access points, based off set profiles set within sophos central wireless that can be applied to any of the wireless networks created within central wireless, so that anyone who connects to a specific wireless network can only get to site allowed in that policy within sophos central wireless.

              1 vote
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                0 comments  ·  Wireless  ·  Flag idea as inappropriate…  ·  Admin →
              • Increased API functionality

                Request from customer:
                A better API to ServiceNow than just sending emails into it would be great. The ability to flip a switch in Central, tell it about my ServiceNow instance and it automatically pre-populates a SNOW incident with all the details of each alert would be extremely useful.

                1 vote
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                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • Include the OS in the Alert emails

                  Request from customer:
                  I would like to request that the OS be added to the alerts when they are sent from the Cloud Console. Currently it is just the computer name and user.

                  1 vote
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • Acknowledge option when Web threat is blocked so that the "Web threat" is not counted in Sophos endpoint side.

                    Since the access this site is blocked, block event is not High or Medium alert, status is information.There is no acknowledge option in Sophos Central Console or Sophos Endpoint, the "Web Threat 1" has been appeared every time he open Sophos Endpoint windows. No way to clear this alert in client side till the TTL 90 days.

                    3 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Ability to set Email Alerts setting.

                      Send alert from only Servers, specific group etc.
                      Email Alerts setting should be more flexible.

                      6 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • One tamper password per customer site (not depend on one password per computer) on Sophos cloud endpoint because it easy management

                        Addition policy One tamper password per customer site (not depend on one password per computer) on Sophos cloud endpoint because it easy management fot IT admin site .

                        1 vote
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                        • Self-dismissive alerts if the threat no longer exists or if the infected no longer exists.

                          Client would like self-dismissive alerts if the file in question (infected) no longer exists (deleted or move) so it no longer appears to be a prevalent issue in the alerts page.

                          3 votes
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                          • Sophos Central allow for partial search and wildcards when searching for Computers and other items.

                            Sophos Central should allow for partial search and wildcards when searching for Computers and other items. This is especially useful when search for computers when you don't know the full computer name or IP.

                            1 vote
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                            • Batch dismiss alerts in Sophos Central.

                              The ability to batch dismiss alerts for Sophos Central would speed up the process and allow for admin to clean up the alerts page without having to click and dismiss each one individually.

                              2 votes
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                              • Ability to expand Description column for Alerts in Sophos Central.

                                The alert description column in Sophos Central is extremely truncated. Add the ability to Expand the columns to read the entire desc.

                                1 vote
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                                • Ability to use an authenticated proxy for updating and installing

                                  The ability to set a proxy for updates and installs.

                                  If a client is using an authenticated proxy the only option is to put in exclusions for our update and amazon server to allow traffic to bypass it.

                                  Add option to the cloud dashboard or installer to use a proxy to get out to grab the installer files

                                  1 vote
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                                  • Ability to set a proxy for web control/filtering

                                    Client uses a SOCKS proxy and noticed when they turned off Block malicious websites using real time URL reputation in the dashboard they were able to get out to the internet through the proxy. But when the setting was turned on they couldn't. Also by putting in a website exclusion for the SOCKS IP address resolved the issue.

                                    Client would like the ability to set a proxy for web control/web filtering

                                    1 vote
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                                    • endpoint detector

                                      If an unbundled function that would detect endpoints not already protected by Sophos Endpoint Security and Control software (Cloud edition) were to become available,
                                      that would contribute substantial revenue to your Cloud organization’s income.

                                      2 votes
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                                      • Sophos Cloud to protect Mac Servers

                                        One of our re-sellers has a number of clients who have migrated from Windows endpoints to Mac Endpoints and love the idea of Sophos Cloud, however the Cloud Server Protection doesn’t support Mac Servers. I Understand
                                        this can be dealt with the normal non-cloud server protection, however if this was support via Cloud, we’d have a lot more customers migrating instead of choosing other solutions instead of Sophos

                                        1 vote
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                                        • Network threat protection

                                          Company and Contact Information
                                          Company:
                                          Contact:
                                          Sophos Partner (if applicable):

                                          Sophos Product Information
                                          Sophos Product: Cloud
                                          Version in Production: Latest

                                          Feature Request Summary
                                          How will this new feature address your business requirements?: It’s a missing component to the feature you’re providing. How do I know that your software is blocking the scanner over the network if the software doesn’t alert me to this fact?
                                          How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 2

                                          1 vote
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