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Sophos Mobile Solutions

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This is the forum to discuss all features for the mobile products, like:
- Sophos Mobile Control
- Sophos Mobile Security
- Sophos Secure Workspace
- Sophos Secure Email
- SMC SaaS offering
- Cloud Mobile Control
- Cloud Mobile Security
- Any other brilliant mobile idea

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  1. App Control Time Request Password

    Hello, if I set the time request for password in app control on 5, 10 or 15 minutes, SMC will ask me to enter the app control password after a lot of seconds again and again.
    I use the Sony Xperia Z 5 Compact with Android 5.1.1.

    1 vote
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      0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
    • Sophos Secure Email

      When you answer a email in sophos secure email, the email header isnt correctly.

      At the moment: Am 12. August 2016 15:52, "support@sbit.ag" <support@sbit.ag> Geschrieben:
      Can you change it like the outlook header?
      von/from:xx
      an/to:
      Kopie/cc:
      Betreff/Subject:

      1 vote
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        0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
      • Mass enrollment for Samsung devices

        Please support mass enrollment for Samsung devices via the Samsung Knox Mobile Enrollment

        2 votes
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          0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
        • smc app can't reinstall without deleting the device from the SMC console

          Question: I have SMC 6.0 and by mistake, SMC app has been deleted from some iOS devices , However devices are showing in the SMC console.

          When I'm trying to re-install the app by en-rolling the device from the SSP then getting error 'Token is already in Use'

          Please can you advice how can I re-install the SMC app on the mobile device with out deleting the device from the SMC Console

          Reason for not deleting the device from the SMC console : I don't want to delete the history of the device from the console
          For example: if any…

          1 vote
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            0 comments  ·  Cloud Mobile Control  ·  Flag idea as inappropriate…  ·  Admin →
          • Automated renewal for SCEP/NDES enrolled certificates

            Please add the option to automate the renewal of SCEP/NDES enrolled certificates. As the number of devices with SCEP/NDES enrolled certificates will increase it would be very good if there is an option to automate this task like other MDM/EMM-Solutions.

            23 votes
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              0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
            • Configure new email notification

              Let the user configure how they want to be notified for a newly arrived mail.
              * With a tone (configurable) (none, a,b,c,d)
              * With a vibration (yes/no)

              1 vote
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                0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
              • create a policy to prevent Iphone SMC users from taking screenshots within Sophos container

                create a policy to prevent Iphone SMC users from taking screenshots within Sophos container.

                Iphone users should still be allowed to take screenshots in other apps, just not when the sophos container is open.

                1 vote
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                  0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
                • Approve manually installed profiles

                  Please implement an approval process, so that new manually installed iOS profiles need to get admin approval, otherwise the device is non compliant.
                  This should help to detect e.g. profiles with root certificates added via social engineering which allow MITM attacks to the device

                  1 vote
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                    0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                  • Approve new certificates found on devices

                    Please implement an approval process, so that new certificates need to get admin approval, otherwise the device is non compliant.
                    This should help to detect root certificates added via social engineering which allow MITM attacks to the device

                    1 vote
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                      0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                    • Sophos antivirus for android should not consider the presence of root as a threat if root access is disabled in Cyanogenmod.

                      Cyanogenmod versions 12 and 13 which are based on lollipop and marshmallow respectively contain root, but root access is disabled by default and to enable it one must enable developer settings and then enable root access to apps, to adb or to both, or to leave it disabled. http://www.cyanogenmod.org/blog/security-and-you (Root access management in Cyanogenmod explained)
                      However Sophos considers it as a threat to the device but in my opinion that depends more on the user and disabling the feature is pretty good security in this regard, of course not perfect, but it's not like there aren't apps that can root…

                      1 vote
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                        0 comments  ·  Sophos Mobile Security  ·  Flag idea as inappropriate…  ·  Admin →
                      • Error messages need more detail.

                        When enrolling on a device from an activation email that is a few days old it produces an unknown error. It would be helpful for it to state that the failure was due to the activation request being expired

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                          0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                        • Customer dropdown is not intuitive.

                          The dropdown to access different customers is not very intuitive.

                          1 vote
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                            0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                          • Change details icon.

                            To access details in some sections you click on a magnifying glass, that usually represents the ability to search. Changing the icon could make it more intuitive.

                            1 vote
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                              0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                            • Forced iOS Software Upgrade

                              The ability to force upgrade iOS software to a newer version. This is already possible in another product like JAMF Casper Suite.

                              8 votes
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                                0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                              • Please re-enable allow status bar expansion on 6.1.11 verision

                                Please re-enable allow status bar expansion on 6.1.11 version

                                1 vote
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                                  2 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                • Check Files on Android

                                  I need a function on Androids to check if a particular file exists and which properties (create, Change etc.) the file has.

                                  6 votes
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                                    1 comment  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Restrict copy/cut for Sophos Secure Email on Android

                                    Please implement a restriction to disable copy/cut via clipboard on Android Secure Email, similar as it is implemented in iOS

                                    1 vote
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                                      0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Single sign on for the SSP and the Admin interface

                                      Implement a single sign-on for the SSP and the admin interface if LDAP is used and against a Windows domain

                                      1 vote
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                                        0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                      • S/Mime configuration at the Exchange Active Sync payload for iOS

                                        It should be possible to configure the S/Mime settings at the EAS payload for iOS devices. At the moment there is no option for S/Mime at the EAS settings.

                                        3 votes
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                                          0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add tooltip texts to the blue labels in profiles

                                          Add tooltip mouse-over boxes for the blue labels that are next to profile options, which explain what they mean. A lot of customers seem to be unclear of what these are, so a tooltip box that says something like "Only devices that have the 'SAFEv4+ functionality can use this option. Check the device manufacturer's website to confirm if your device has this functionality" would help make this clearer.

                                          Also consider adding something like a 'Limited to devices with the following functionality:' header above the blue labels.

                                          12 votes
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                                            0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
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